Terms of Service
These terms and conditions govern your use of the SynqHub platform and services. Please read them carefully before using our services.
Last updated: January 20, 2025
Effective date: January 20, 2025
Important Notice
By accessing or using SynqHub services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms include important information about your rights and obligations, as well as limitations and exclusions that may apply to you.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and SynqHub Inc. ("SynqHub," "we," "us," or "our") regarding your use of the SynqHub platform and related services (collectively, the "Services").
By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of Services
SynqHub provides a comprehensive business management platform that includes tools for project management, client relationship management, invoicing, team collaboration, and other business operations functionality.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of the Services without notice or liability.
3. User Accounts and Registration
Account Creation
To use our Services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Security
You must immediately notify us of any unauthorized use of your account or any other security breach. We recommend enabling two-factor authentication for enhanced security.
Account Termination
You may terminate your account at any time. We may suspend or terminate your account if you violate these Terms or for any other reason in our sole discretion.
4. Acceptable Use Policy
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
Prohibited Activities
- Violate any applicable local, national, or international law or regulation
- Transmit or upload any malicious code, viruses, or harmful software
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use the Services to spam, harass, or send unsolicited communications
- Interfere with or disrupt the Services or servers connected to the Services
- Use automated systems to access the Services without permission
- Upload, store, or transmit content that infringes intellectual property rights
- Use the Services for any illegal or fraudulent activity
5. Subscription and Billing
Subscription Plans
Our Services are offered through various subscription plans with different features and pricing. You can view current pricing on our website. Prices are subject to change with notice.
Billing and Payment
Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your chosen payment method for all fees owed. All fees are non-refundable except as required by law.
Cancellation
You may cancel your subscription at any time. Your cancellation will take effect at the end of your current billing period. You will continue to have access to the Services until the end of your paid period.
6. Data and Privacy
Your Data
You retain ownership of all data, information, and content that you upload, submit, or otherwise make available through the Services ("Your Data"). You grant us a license to use Your Data solely to provide the Services to you.
Data Security
We implement appropriate technical and organizational measures to protect Your Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
7. Intellectual Property Rights
Our Rights
The Services, including all software, text, images, trademarks, service marks, copyrights, patents, and other intellectual property are owned by SynqHub or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services.
User Content
You are responsible for ensuring that Your Data does not infringe any third-party rights. You represent and warrant that you have all necessary rights to upload and use Your Data through the Services.
Feedback
Any feedback, suggestions, or ideas you provide about the Services become our property and may be used without compensation or attribution to you.
8. Disclaimers and Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
9. Limitation of Liability
IN NO EVENT SHALL SYNQHUB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICES.
Our total liability to you for all claims arising out of or relating to these Terms or the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless SynqHub and our officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Services, Your Data, or your violation of these Terms.
11. Free Trials, Beta Features, and Service Changes
Free Trials
We may offer free trials of paid plans. Unless stated otherwise, trials automatically expire at the end of the trial period and do not roll over into a paid subscription unless you choose to subscribe. We may modify or discontinue free trials at any time without notice.
Beta and Preview Features
From time to time we may make beta, preview, or early-access features available. These features are provided "as is," may be incomplete, and may be modified or removed without notice. They are excluded from any service level commitments and should not be relied upon for production-critical workflows.
Changes to the Services
We continually improve the Services. We may add, modify, or remove features, and we will make reasonable efforts to notify you in advance of material changes that negatively affect your use. Your continued use after such changes constitutes acceptance.
12. Third-Party Services and Integrations
The Services may integrate with or link to third-party products, services, or websites (for example, payment processors, email delivery providers, storage providers, and productivity integrations). We do not control these third parties and are not responsible for their availability, content, or practices.
Your use of any third-party service is governed by that third party's own terms and privacy policy. You are responsible for complying with those terms and for any charges they impose. Disabling a third-party integration may affect related functionality within the Services.
13. Termination, Suspension, and Data Export
Termination by You
You may terminate your account at any time from your account settings or by contacting us. Termination will take effect at the end of your current billing period unless otherwise agreed. Paid fees are non-refundable except where required by law.
Suspension and Termination by Us
We may suspend or terminate your access to the Services if you breach these Terms, fail to pay fees when due, use the Services in a way that may cause harm to us or other users, or if required by law. Where practical, we will provide notice and an opportunity to cure.
Data Export and Deletion
You may export Your Data through available tools while your account is active. After termination, we will retain Your Data for a limited period to allow export, after which we will delete or anonymize it in accordance with our Privacy Policy and applicable law. Some data may be retained for legal, security, or audit purposes.
Effect of Termination
Upon termination, your right to access and use the Services ends immediately. Provisions that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
14. Compliance, Force Majeure, and Notices
Export and Sanctions Compliance
You may not use the Services in violation of applicable export control or sanctions laws. You represent that you are not located in, and will not use the Services in, any jurisdiction subject to a comprehensive embargo, and that you are not on any government list of prohibited or restricted parties.
Anti-Corruption
You agree to comply with all applicable anti-bribery and anti-corruption laws in connection with your use of the Services and your dealings with us.
Force Majeure
Neither party will be liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, acts of war or terrorism, labor disputes, internet or infrastructure outages, or acts of civil or military authority.
Notices
We may provide notices under these Terms by email to the address associated with your account, by in-product notification, or by posting on our website. Notices to us must be sent to team@synqhub.com.
15. Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Australia, Australia, without regard to its conflict of law principles.
Dispute Resolution
The parties will first attempt to resolve any dispute informally by contacting us at team@synqhub.com. If a dispute cannot be resolved within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of South Australia, except that either party may seek injunctive or equitable relief in any court of competent jurisdiction.
16. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SynqHub regarding the Services.
Modifications
We may modify these Terms at any time by posting the revised terms on our website. Your continued use of the Services after changes become effective constitutes acceptance of the new terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Assignment
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
17. Contact Information
If you have any questions about these Terms of Service, please contact us: